Returns & Exchanges
At Detour Sunglasses, we want you to be fully satisfied with your gear; if your shades aren't the perfect fit for your next adventure, we offer a 30-day window for returns and exchanges. All items must be in original condition with packaging intact to qualify for a full refund.
Initiate the Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed quickly.
Pack Your Gear
Securely place the sunglasses in their original microfiber pouch and hard case to prevent lens scratching or frame damage during transit.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the gear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing